Privacy Policy

Last Updated: January 2026

Our Commitment to Your Privacy

At JOX Gear, your privacy is extremely important to us. We are 100% committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains our online information practices and the choices you can make regarding the collection and use of your information.

This Privacy Policy is accessible via the footer navigation on every page of our website.

By visiting or using JOXGear.com, you agree to the practices described in this policy.

Information We Collect

This Privacy Policy applies to all information collected or submitted on the JOX Gear website. On various pages, you may order products, create an account, or request information. The types of personal information we may collect include:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Credit or debit card information

  • Unique identifiers (such as username and password)

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Verify accounts and prevent fraud

  • Communicate with you about order status and account activity

  • Provide customer support

  • Deliver personalized and relevant website content

  • Inform you about new products, features, promotions, and special offers

If you no longer wish to receive marketing emails or newsletters, you may unsubscribe at any time using the link provided in our emails.

Cookies

Cookies do not extract private or personal information from your computer. They only store information you voluntarily provide when visiting or registering on our website. Cookies allow our servers to recognize you and enhance your browsing experience.

You may disable or remove cookies at any time through your browser settings.

Log Files & Analytics

Like most websites, JOX Gear uses log files that collect information such as:

  • IP address

  • Browser type

  • Internet Service Provider (ISP)

  • Referring/exit pages

  • Date and time stamps

  • Number of clicks

This information is used to analyze trends, administer the site, and gather demographic data in aggregate form. IP addresses and similar data are not linked to personally identifiable information.

We also use Google Analytics to better understand website usage. All data collected through analytics tools is anonymous and used solely to improve user experience and relevance of content.

Communications from JOX Gear

Special Offers & Updates

New members receive a welcome email to verify their account. Existing members may occasionally receive emails regarding products, services, special promotions, or surveys. You may opt out of these communications at any time.

Newsletter

If you subscribe to our newsletter, we collect your name and email address. You may unsubscribe at any time via the link included in each newsletter.

Service Announcements

On rare occasions, we may send service-related emails (e.g., temporary service interruptions). These communications are not promotional and are necessary for account functionality.

Customer Service

We may contact you via email or phone to respond to inquiries, fulfill requests, or address issues related to your account.

Sharing Information with Third Parties

JOX Gear does not sell your personal information.

We may share personal information only in the following circumstances:

  • With your knowledge and consent

  • To comply with legal requirements

  • To protect the rights or property of JOX Gear

  • With trusted partners who assist in operating our website or fulfilling services

If you arrive at JOX Gear through a partner promotion or distributor, certain information may be shared with that partner to complete your transaction.

We never share passwords or payment information, except as required by law.

We may share aggregated, non-identifiable demographic information (e.g., usage statistics) with partners or advertisers.

Data Security

JOX Gear takes extensive measures to protect your information.

  • All sensitive data is encrypted using SSL (Secure Socket Layer) technology

  • Secure servers store personal information in restricted environments

  • Access is limited to employees who require the information to perform specific duties

  • Employees are regularly trained on privacy and security practices

While no system can be 100% secure, we use industry-leading safeguards to protect your data both online and offline.

Policy Updates

JOX Gear reserves the right to update or modify this Privacy Policy at any time. If material changes are made, we will notify users via email. You may adjust your notification preferences or discontinue use of our services if you do not agree with the changes.

Accessing or Correcting Your Information

You may access and update your personal information by logging into your account and visiting the Account section.
To request corrections, please contact us with sufficient information to verify your identity.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Email: jox@joxgear.com